Return Policy

Have a Return?

Prebiotin 100% satisfaction guarantee

You may return any item purchased from Prebiotin for any reason within thirty (30) days of purchase. For online, the product ship date is the date of purchase. Refunds will be issued via your original form of payment.  Shipping and handling charges are non-refundable. Prebiotin reserves the right, at its sole discretion, to reject any return that does not comply with these requirements.

Make a Return By Mail:

Send your purchase and receipt to our Returns Department. For returns via mail, you must carefully package the product and you are responsible for the cost of return shipping. Any further questions, please let us know.

Jackson GI Medical/Prebiotin
Attn: Returns Department
1351 Eisenhower Blvd, Building 2, Suite 205
Harrisburg, PA 17111

Still have questions?

Our professional staff is ready to help you.

Please call Customer Service at
1 (855) 466-3488 Monday – Friday 9:00 AM – 5:00 PM EST,